Richard Fong
Sen. Executive Director :: Key Note Speaker :: Executive Coach :: TopLink 30 :: LION 30,000+ :: fong.linkedin@gmail.com
- Hong Kong
- Human Resources
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- Past
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Richard Fong's Summary
Results-driven senior executive, keynote speaker, and executive coach with over 25 years global human capital management experience within Fortune 100, S & P 500 and MNC companies. Managed regional and global workforce ranging from 250 to 15,000 plus. Led the start-up, reengineering and evolution of human resources programs; Developed Business Process Outsourcing and launched localization and employees engagement campaigns in the APAC region; accustomed to rapid growth, merger integration and consolidation/downsizing environment. Chartered Member of WSCP and CCP, CBP, GRP professional certified. Carlson MBA, fluent in English, Mandarin and Cantonese.
Core Competencies
* Possess outstanding capacity for leadership and problem solving in combination with strong strategic planning, organizational and multilingual
* Accustomed to and effective in high-profile executive roles, making high-stake decisions and overcoming complex labor related business challenges
* Excel in people skills and top ranked Global and APAC business networking
Functional Competencies
* Top-flight executive with broad-spectrum experience planning and directing senior-level operations
* Skilled in managing start-up, continuous improvement, rightsizing and turnaround of management programs to improve quality, caliber and impact of leadership, talent management and employee engagement for world class organizations
Professional Qualifications
* Certified Professional of Compensation (CCP)
* Certified Professional of Benefits (CBP)
* Global Remuneration Professional (GRP)
* Certified Professional Marketer (CPM)
* Philips Development Council (DC) Coach
* Philips PBE/EFQM Assessor
* Philips BEST Suppliers Assessor
Specialties
* APAC & China Business Strategy
* Operations Troubles-Shooting
* Leadership Development
* Talent Management
* Executive Coaching
* M & A Due Diligence
* Foreign Companies Start-Ups
* Capability Assessment
* Organizational Renewal
* Post-Merger Integration
* Total Reward Strategy
* Remuneration Management
* Organizational Mapping
* Change Management
* Knowledge Management
* HR Business Processes
* Employee Relationship
* Government Liaison
* Union/Non-Union Workforces
Richard Fong's Experience
Senior Executive Director - Global Local Public Relationship Office
Shanghai University
Educational Institution; Education Management industry
December 2010 – Present (5 months)
Public Institute; 10,000+ employees; Research-intensive and Comprehensive University
Shanghai University is a research-intensive and comprehensive university in China with key support from China’s “211” Project. With more than 36,700 full-time students and 2,600 faculties, it is the largest university under the Shanghai Municipality. Together with its young MBA Center brings vitality and energy to its development and has a clear mission for education and clear objective to cultivate talents with all-around development, perseverance and creative awareness.
As SHU's Global Local Public Relations Office Senior Executive Director, my roles include:
• With the Managing Director, determines key market and partner relationships, and expands upon existing collaborations with a global local perspective.
• Sets strategic direction for the organization and advances global local strategy through program portfolio growth and innovation and strategic alliances.
• Represents MBA Center through Shanghai University, and with external constituents including key clients, partner institutions, and the media.
• Builds and nurtures relationships with corporates, faculty and administrative departments, and identifies and leverages opportunities for collaboration.
Chief Corporate Advisor
eCreative HK Ltd.,
Privately Held; Marketing and Advertising industry
September 2009 – Present (1 year 8 months)
Privately Held; 1-50 employees; Startup Design/Marketing/Advertising Company
eCreative HK consists of three divisions, namely eCreative Production (ECP), eCBag HK (ECB) and J-Flower HK (JF).
The Company offers consultation on creative concepts, marketing communication strategies and enterprise resources planning to clients from different industries, and effectively helped them upgrade brand value, enhance marketing communications and increase business volume through creative enablement.
eCreative Production
ECP, flagship division of eCreative HK – is a brand and marketing design company specializing in providing creative concept, graphic design and production services. We cater for all sizes of client from the individual to large regional and multinational companies. Offering a wide range of services from simple logo design to full corporate branding.
eCBag HK
Established in 2008, ECB is a one-stop specialty shop for advertising eco-friendly shopping bags. Our bags are exquisitely designed for appearance and function to promote clients' company image.
J-Flower HK
Established in 2003, JF offers online jewelry/flower shopping for the widest selection of unique jewelry items, most exquisite diamond jewelry, stunning flowers and local florist delivery at competitive prices.
As Chief Corporate Advisor at eCreative HK, my roles include:
• Assist/plan, coordinate and direct all strategic business planning for the organization.
• Initiate business strategies, corporate objectives, short and long term plans.
• Responsible for co-coordinating corporate and strategic business planning, initiate and participate in the formulation of corporate strategies, objectives and short/long term plans.
• Support other business units in preparation of annual business plans and act as a technical advisor.
• Responsible for formulating procedures, policies and guidelines for assigned planning programs as well as economic feasibility studies.
Vice President, Corporate Development
Queen Entertainment Group
Privately Held; Entertainment industry
October 2008 – November 2010 (2 years 2 months)
Privately Held; 50-100 employees; Startup Media/Entertainment Productions Company
Queen Entertainment Group (QEG) Ltd. and its subsidiaries are principally engaged in the Media/Entertainment Productions that are based in the Chinese dialect. The group also invests in operations which receive profit streams from Model/Artist Management, Golf Club Operations and Marketing/PR Services.
Established by Queena Chan in 2008, QEG headquartered in Hong Kong, with rep offices in Beijing, and Shanghai.
As Vice President, Corporate Development at Queen Entertainment Group, my roles include:
• Assist CEO to develop strategic plans and roadmaps for inorganic growth in key Asian markets
• Provide business pro forma and return on capital analyses and related support for internal growth planning and implementation working with operations and sales teams.
• Assist CEO to manage and monitor investment portfolio. Evaluate and recommend mergers, acquisitions and business alliances of business targets.
• Work with business units and external advisors and consultants to evaluate and conduct complex financial and risk analyses of business opportunities
• Develop offers, manage due diligence processes and negotiate terms for merger and/or acquisition targets and support acquisition financing activities.
• Liaison with investment bankers, brokers and consultants for acquisition opportunities
• Assist the operations group with integration of merged or acquired business units. Guide and support post acquisition integration
• Manage the Company’s strategic planning function in coordination with the management team, including updating out-year objectives and financial projections and refining and monitoring performance metrics.
• Maintain current knowledge of developments, trends, competitive environment and regulatory changes of the media/entertainment industry in Asia Pacific.
Vice President, Human Resources & Administration
Clover Group International
Apparel & Fashion industry
June 2007 – September 2008 (1 year 4 months)
Privately Held; 10,001 or more employees; Tier One Intimate Wear Manufacturer
As Vice President, Human Resources & Administration at Clover Group International, my roles included:
• Responsible for overseeing the human resources and administration support of the 2007 production expansion project by successfully ramping up 3 additional factories in PRC with 4,000+ new workers two months ahead of schedule.
• Oversaw Watson Wyatt Worldwide project to review, develop and enhance Clover’s existing human capital management platform by enabling key HR practices, including competency modeling, job grading, performance management system and strategic rewards to be closely linked to Company’s business and organizational strategies.
• Engaged DDI Asia/Pacific International for a 3 years consulting contract to equip Clover’s management team with professional and contemporary leadership skills so that they can effectively help grow Clover into a next level of success as a global company with first-class reputation.
• Provide direction for regional HR team through effective analysis of performance indicators, understanding causes of performance gaps, and by ensuring there are HR interventions to address the gaps; develop competencies mapping and talent pipeline structure to support succession planning and business sustainability.
• Oversee the quarterly goal setting process for the regional HR teams; link to personal and departmental objectives; lead overall planning and policy making for the organization to provide effective, consistent regional Human Resources services.
Chief Human Resources Officer
Lord & Triggs Environmental Technology
Chemicals industry
April 2006 – May 2007 (1 year 2 months)
Privately Held; 1-50 employees; Startup Chemical Company
As Chief Human Resources Officer at Lord & Triggs Environmental Technology, my roles included:
• Determining the Human Resource strategic and programmatic needs and priorities of its entity, articulating those needs to corporate Human Resources service units, and supporting effective planning, implementation and evaluation of strategies, programs, and services.
• Serve as chief management liaison with other executive team throughout the entity to coordinate professional support for human resource programs and initiatives. Develop an annual and long-term Human Resources plan that identifies the entity's Human Resources agenda for issues as a component of the overall strategy for the entity.
• Working with organization/department senior leadership, identify Human Resources strategies and program requirements needed to develop and maintain a progressive work culture in support of effective recruitment, development, and retention of a high-performing organization/department staff.
• Establish and track Human Resources metrics that reflect a fact-based, comprehensive method for valuing the contributions of entity staff. Provide regular reports of data and analysis to entity managers, including topics such as turnover, use of casual labor, and overtime expenses. Analyses should demonstrate a systems approach to problem-solving and address root causes.
• Provide supervision of support staff and serve as a resource and set standards for dedicated human resource staff in the entity.
Human Resources Director, South China
Philips Consumer Electronics
Public Company; 10,001+ employees; PHG; Consumer Goods industry
April 2005 – March 2006 (1 year)
Fortune 100 Companies; 10,001 or more employees; Electronics Manufacturer
As Human Resources Director, South China at Philips Consumer Electronics, my roles included overseeing 3 sites with more than 2,000 direct and indirect employees. The nature of the sites covers manufacturing, R & D and products development. Acting as the business partner and internal consultant to the various BUs in building BG HENT business by maximizing the value of human capital and aligning it with its initiative values, strategies and the needs; address opportunity areas and provide creative solutions. Accomplishments included:
• Support two major re-organizations for the BG HENT new construct and relocated 200+ HK staff under secondment arrangement to PRC with full local law compliance.
• Partner with MT members to build Organization Capability for ensuring that resources and competencies are in place, providing consultative services to support the business need of BG HENT
• Build Leadership Succession for improving the availability of MT level successors through an intensified search and structural process; provide organizational development coaching regarding staffing, job and organization renewal.
• Lead the localization program (20% of the positions localized) and coordinated and supported the Co-Location Project with Jabil Circuit.
• Developed and directed the Elite Project to build talent pool of potential to secure current and longer term resources capabilities and a saving of over 20% in labor cost.
• Improved the HRM processes (the PBE Bronze Award and 34 major HR processes being mapped and deployed) and lead major organization development programs, e.g. EES, PPM and all-levels team buildings.
• Promote and increase the participation rate of BEST (Business Excellence through Speed & Teamwork) initiatives to build world class HR functional process, benchmarking both internal and external by striving for a year on year continuous improvement in the HRM PST Peer Audit.
Chief Operating Officer
Global Synergy Alliance
Management Consulting industry
April 2001 – March 2005 (4 years)
Privately Held; 1-50 employees; Management Consulting
As Chief Operating Officer at Global Synergy Alliance, my roles included:
• Spearheaded development of competitive, market-based compensation and employee recognition programs for a client in Shanghai, PRC that contributed to a 30% reduction in staff turnover of medical, pharmaceutical and business professionals in Shanghai, PRC and Hong Kong.
• Performed human capital due diligence during the purchase of a Taiwanese generic drug manufacturer for a client in Beijing including post acquisition cultural integration, policy restructuring and realignment of strategic and tactical business requirements.
• Seconded as Senior Advisor to the Educational Manpower Bureau, providing professional advice on programs branding and promotions on its 13 industry trades’ training programs. Served as project manager during the period for EMB Secretariat, supervised the branding and promotion of the HKD $4 billion Skills Upgrading Schemes.
• Provide resources for human capital development, organizing research and cooperation among academics, business practitioners, trainers, consultants and knowledge workers who share a common goal in benchmarking the best practices of international human capital management.
• Addressing human capital management best practice in a comprehensive and customized manner; helps members develop innovative, integrated human capital management strategies and adopt policies that are both cost-efficient and effective.
• Assist members with their human capital management, professional training & development and project management needs on global basis.
Human Resources Director
Jabil Circuit
Public Company; JBL; Electrical/Electronic Manufacturing industry
April 1998 – March 2001 (3 years)
Fortune 200 Company; 10,001 or more employees; Tier One EMS Company
As Human Resources Director at Jabil Circuit, my roles included:
• Responsible for overall human resources and administrative functions, including: the development of objectives, strategies, plans, policies, and programs in the areas of manpower planning, recruitment, training and development, compensation, benefits, personnel policy, records administration and employee and labor relations.
• Oversaw analysis, maintenance, and communication of records required by government regulations and
served as company’s strategic partner to improve organizational structure and development plans coinciding with strategic objectives.
• Achieved significant post-acquisition human resources and cultural integration of GET Co. Ltd. in 1999 and tackled human resources issues of the Danshui plant and Nypro China’s M & A transaction in 2000.
• Consolidated three plants into one in a period of 6 months, early contract termination of 30 PRC IDL senior staff, 250 PRC IDL general staff, 3000 PRC DL and prematurely terminating 4 dormitory contracts to generate over 20% in total HR budget savings.
• Directed the cost-saving localization project by replacing 30 HK managers and 120 HK general staff with Malaysian and local PRC in a period of 12 months, generating over 18% in total payroll savings.
• Substantially improved IDL & DL turnover rate during tenure from 3% to 1.2% and 4% to 2% respectively, while generating savings in training and recruiting costs by over 30%.
• Consolidated and restructured training functions to increase efficiency and effectiveness that contributed to 15% material loss savings in fiscal year 2000.
• Participated in the Jabil PRC corporate university development, design and acted as committee member of the 1.5 million manufacturing sq. ft. Whampoa Project completed in 4th Quarter, 2002.
Head of Management Consultancy
ODL Group
Management Consulting industry
December 1996 – March 1998 (1 year 4 months)
Privately Held; 1-50 employees; Management Consulting
As Head of Management Consultancy at ODL Group, my roles included:
• Led strategic-thinking retreats for Germany-based chemical company, assisting the repositioning of their regional operations in the PRC.
• Redefined the philosophy of a publicly listed shipping company’s reward systems and redesigned their performance management program.
• Performed succession planning and development projects for a publicly listed local rail utilities company. Conducted motive management interviews to identify competency gaps for individual staff members’ career development plans.
• Supervised staff development projects for world-known U.S. Computer Company. Utilized 360-degree feedback, psychometric testing and motive management interview techniques to improve employee performance, motivation and satisfaction quotients.
• Supervised psychometric bureau services for two international hotel chains and one investment bank.
• Produced and led public workshops on performance management, IHRM Jul 29th, 1997 & Aug 5th, 1997.
• Key note speaker, on: “Management in the 21st Century” at the University of Hong Kong - SPACE (393), Oct 16th, 1997.
• Key note speaker, on: “Succession Planning & Career Development Strategies,” IQPC Worldwide Pte Ltd., Mar 30-31, 1998.
Corporate Director - Human Resources
QPL International Holdings
Semiconductors industry
October 1993 – November 1996 (3 years 2 months)
Public Listed Company; 5001-10,000 employees; Semiconductors Manufacturer
As Corporate Director, Human Resources at QPL International Holdings, my roles included:
• Supervised pre-acquisition HR due diligence and post-acquisition HR and cultural integration in Western Europe (France, Italy, and the U.K.), and S.E. Asia (Malaysia, Singapore and Greater China) M & A projects.
• Managed global salary & fringe benefit management as well as global placement & recruitment.
• Initiated board banding job structure, established market based remuneration policy and company’s provident fund and pension scheme.
• Acted as major change facilitator in global HR, RM & EHS restructuring by consolidating operations, identifying HR, RM & EHS management development issues and realigned policies and programs to support business expansion. Integrated HR, RM and EHS policies and programs to support corporate ISO and TQM requirements.
• Developed HRIS system, crisis management and risk & safety auditing to support and facilitate business growth.
• Instituted global risk transfer tendering and captive studies programs and generated an annual saving of over $500,000 USD.
Regional Vice President
A.L. Williams
Insurance industry
September 1982 – September 1993 (11 years 1 month)
Privately Held; 10,001 or more employees; Financial Services
As Regional Vice President at A.L. Williams, my roles included:
• Directed agency development strategies in addressing talent management, training & development, and incentive schemes management issues.
• Drove manpower planning and development programs to support region’s expansion.
• Developed recruitment criteria and retention programs to maintain manpower stability.
• Established regional training and assessment center to support agency growth.
• Installed regional-wide incentive programs to complement corporate performance management system.
• Honored as “Top 10 Regional Manager” with performance award in agency development and national policies issues.
• Acted as company’s Registered Principal (NASD series 26) to oversee the region’s securities compliance.
Richard Fong's Education
Hong Kong Institute of Directors (HKIoD)
Professional Certificate, Company Directions
1999 – 2000
* The first batch graduates of the HKIoD organized Corporate Governance Course, since its inception and separation from the IoD of UK.
* Holder of the No. 6th issued HKIoD Non-Executive Directors Qualifications Training Certificate.
Activities and Societies: Served as Fellow Member of the Institute and as CPD course assessors during its early development stage :: Representing the Institute to participate in the HKSAR Trade & Industry Department's Success Program :: Serve as the Institute's SME Mentor since 2003
University of Minnesota - Carlson School of Management
Master of Business Administration, Management
1976 – 1982
* First ever Asian Chinese in Alpha Eta Chapter history, Historian Alpha Eta Chapter, Alpha Kappa Psi (AK Psi) Professional Business Fraternity
* Norminated Board Member of the University's Minnesota International Student Association (MISA) overseeing and enhancing the international student study programs in 1977.
* Norminated and served as Recreational Directror and Treasurer of Hong Kong Student Association (HKSA) in 1977
* MBA Dissertation Titles: Rousseau Theory on Boundary of Government Regulations; Profit Impacts on Marketing Strategies (PIMS) in International Business Development
Activities and Societies: Member of Alpha Kappa Psi (AK Psi) Professional Business Fraternity :: Member of Minnesota International Student Association (MISA) :: Member of Hong Kong Student Association (HKSA)
University of Minnesota - Carlson School of Management
Bachelor of Business Administration, Marketing
1973 – 1976
Voluntary Community Services
* Freewheel Bike Co-operate - Bike Mechanic 1973 - 1976, repairing and setting up bicycles free of charges for the young and aged community residents
* North Country Co-operate - Store Assistant 1973 - 1976, harvest organic farm products and offered free delivery services to the handicapped and aged community residents
Activities and Societies: Member of Minnesota Gopher Wheelman :: Member of U of M - Intramural Ski Team :: Member of U of M - Intramural Badminton and Table Tennis Team
University of Wisconsin-Madison
Business Administration
1971 – 1973
* Norminated HKSA Recreational Committee Chair in 1971
* Norminated Ostrander Hall Dormitory Representative in 1971
* Norminated Student Ambassador Class of 1972
Activities and Societies: Served as University's Dormitory Representative :: Served as University's Student Ambassador :: Served as Recreation Director of Hong Kong Student Association (HKSA)
Richard Fong's Additional Information
- Interests:
Jazz, Blues, Classical, Plays, Operas, Reading, Painting, International Travels, Gourmet Foods, Men Fashion, Watches, Pens, Stones and Guitars Collection.
- Groups and Associations:
* Fellow - Hong Kong Institute of Directors (HKIoD), HK * Member - Institute of Directors (IoD), UK * Member - National Association of Corporate Directors (NACD), USA * Member - President Club (University of Minnesota Foundation), USA * Member - CEO Network (Forbes), USA * Member - Chinese Executives Club (CEC), HK * Member - WorldatWork Society of Certified Professional (WSCP), USA * Member - Chartered Institute of Personnel & Development (CIPD), UK * Member - Society for Human Resource Management (SHRM), USA * Member - American Society for Training & Development (ASTD), USA * Member - Human Resource Planning Society (HRPS), USA * Member - American Management Association (AMA), USA * Member - China Interest Group (CIG), HK * Member - Victorian Toastmasters (VTC), HK * Alumni - Carlson School of Management (Univ of Min), USA * Alumni - Alpha Kappa Psi Prof Bus Fraternity (Alpha Eta - AH74), USA
- Honors and Awards:
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